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    • Home
    • About PLP, LLC
    • Statistics
    • Organizational Challenges
    • Benefits
    • Training Options
    • Contact PLP, LLC
  • Home
  • About PLP, LLC
  • Statistics
  • Organizational Challenges
  • Benefits
  • Training Options
  • Contact PLP, LLC

Why Emotional Intelligence is Crucial to Organizations…

Employee Turnover

Customer Satisfaction

Customer Satisfaction

According to a Gallup study, employees with high Emotional Intelligence leadership have four (4) times LESS turnover!

Customer Satisfaction

Customer Satisfaction

Customer Satisfaction

Emotionally intelligent organizations have greater customer engagements in terms of:

  •  Loyalty
  • Advocacy
  • Overall  better experience 

(Harvard Business Review)

Earning Potential

Customer Satisfaction

Industry Shape Changers

Emotionally intelligent people may earn $29,000 MORE than their counterparts! (TalentSmart)


Industry Shape Changers

Emotional Intelligence is a Necessity for Organizational Success

Industry Shape Changers

Lee Hecht Harrison Penna Leadership research shows that Emotional Intelligence  has been most important with:

  • Leading Organizational Change
  • Addressing Personal Issues
  • Recognizing Talent
  • Communicating Feedback 

Emotional Intelligence is a Necessity for Organizational Success

Emotional Intelligence is a Necessity for Organizational Success

Emotional Intelligence is a Necessity for Organizational Success

In a Gitnux study, 95% of Human Resource Managers and 99% of employees believe  “Emotional Intelligence is a must-have skill for every staff member”. 

Required Core Leadership Training

Emotional Intelligence is a Necessity for Organizational Success

Emotional Intelligence is a Necessity for Organizational Success

Almost half (42%) of organizations polled worldwide have adopted Emotional Intelligence as part of leadership training (Gitnux)


Looking for training? You found it!

Emotional Intelligence is a Strategy for Promotion-Readiness

Emotional Intelligence is a Strategy for Promotion-Readiness

Emotional Intelligence is a Strategy for Promotion-Readiness

Managers and Supervisors (75%)  use Emotional Intelligence as a tool  to determine if a promotion is in order and what the salary increase would be!  (Gitnux)

People Skills Reign

Emotional Intelligence is a Strategy for Promotion-Readiness

Emotional Intelligence is a Strategy for Promotion-Readiness

Fortune 500 CEOs were polled and the results revealed  that 75% of long-term job success depends on PEOPLE SKILLS vs.  25% on technical knowledge (Gitnux).

Leadership and Employees on Emotional Intelligence

Emotional Intelligence is a Strategy for Promotion-Readiness

Leadership and Employees on Emotional Intelligence

  • Only 64% of organizations budget  <10% on leadership development. (Gitnux)


  • Employees who believe that their leaders treat them with respect are 55% more engaged, 63% more satisfied, and 58% more focused on their jobs. (Gitnux)


  • 36% of executives think that Emotional Intelligence will be the future of leadership development training. (Gitnux)   

Emotional Intelligence has become a vital aspect of effective leadership, employee retention, customer satisfaction and an organization’s bottom line. 


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You are taking the first step towards modernizing your leadership toolkit and driving positive results in yourself, your staff and Organization!


Check for training options and schedule a 15-minute consultation today!


Thandi S. Bradix, PhD

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